Terms & conditions 

Shipping Fees

Shipping Fees are calculated on weight and size of your order. In some cases there is standard shipping fee.

Delivery Times

All Australian online orders via standard shipping are anticipated to be delivered within 3-7 business days for NSW, VIC, QLD and 7- 10 business days for SA, WA, TAS and are shipped via Australia Post unless otherwise stated.


All parcels sent must be signed for at the provided delivery address to be received unless stated otherwise when placing order. Amada First Aid accept no responsibility for lost or missing orders if you have given permission for the parcel to be left unattended without being signed for.  Please use your tracking number and try to ensure you are at the address provided to accept and sign for your parcel. Should no one be home a card will be left stating where you can collect your parcel from – please ensure to collect from your closest collections within the provided time frame to avoid parcels being returned to us. Re sending Parcels will incur additional shipping charges.


We do not accept returns on certain consumable products due to the nature of these items. Please contact customerservice@amada-amavic.com.au if you wish to return an item within 7 days of receiving your goods.